We want you to be happy! Products may be returned for a full refund, up to 30 days after purchase.In order to qualify for a refund, returned item(s) must be in new, unused condition with all original packaging intact and tags attached. Please read the details of the Return Policy before sending your return.
Once your order has been received in our system it is automatically sent over to our fulfillment center where it enters a queue. Our fulfillment team tries to fulfill the orders within 24 hours of being received but can sometimes take up to 48 depending on the order volume. Your shipment is then picked up by the carrier and is in transit for approximately 3-10 business days – depending on where the order is delivering and your shipping method.
Please note: Due to increased order volume during the holiday season, orders may take up to 3 business days to process and fulfill.
Due to nationwide carrier delays, orders may arrive later than anticipated. Please allow extra time for shipments to arrive.
We highly recommend ordering early for the holiday season as all shipping carriers are highlighting severe delays.
With an extremely high volume of ecommerce orders this gift-giving season, all major shipping carriers are advising there might be unexpected delays. The recommendations provided below are based on what carriers approved as cut off dates. Please note, there may be additional delays due to nationwide carrier overload and labor shortage. We highly encourage ordering early!
The safety of our plush toys is very important to us. Every toy we sell is quality tested and meets baby safety standards for all ages.We will do our utmost to ensure that you and your child use our toys to stay safe.