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FAQ

  • Q Is your plush safe and comfortable?

    A The safety of our plush toys is very important to us. We will do our utmost to ensure that you and your child use our toys to stay safe. Every toy we sell is quality tested and meets baby safety standards for all ages.
  • Q Is it safe to pay with my credit card?

    A
    We take online security seriously and are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
    The following measures are taken to protect your security:
    Payments are fully automated and respond instantly.
    Your full credit card number cannot be viewed by us or by any outside party.
    All transaction data is encrypted.
  • Q How long does it take to receive my order?

    A Your order will always depart on the same day or the next business day, depending on the method you choose. We can't guarantee that we will arrive on a certain day. We are more willing to provide you with a time assessment. If it arrives early, it will be a surprise.
  • Q Where are you shipping from?

    A We are starting from China. Although we are far from some countries, our shipping costs are the cheapest, we can quickly provide you with goods and start tracking.
  • Q How long does it take to receive my order?

    A Your order will always depart on the same day or the next business day, depending on the method you choose. We can't guarantee that we will arrive on a certain day. We are more willing to provide you with a time assessment. If it arrives early, it will be a surprise.
  • Q Where are you shipping from?

    A We are starting from China. Although we are far from some countries, our shipping costs are the cheapest, we can quickly provide you with goods and start tracking.
  • Q How long does it take to receive my order?

    A Your order will always depart on the same day or the next business day, depending on the method you choose. We can't guarantee that we will arrive on a certain day. We are more willing to provide you with a time assessment. If it arrives early, it will be a surprise.
  • Q Where are you shipping from?

    A We are starting from China. Although we are far from some countries, our shipping costs are the cheapest, we can quickly provide you with goods and start tracking.
  • Q Which terms of payment do you support?

    A Payssion & Paypal
  • Q I have an order question/product question.

    A
    Please call our Customer Service Team: 400-6130-885.
    If you wish to send questions by e-mail, please click here to leave us a message.

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Leadong Toys Store
 Call us: 400-6130-885 
 Email us :servicetoys@leadong.com
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